Free Shipping
US Orders $25+
Free Returns & Exchanges
100% Money Back Guarantee
A+ BBB
Better Business Bureau Rating
Free Shipping US Orders $25+ | Free Returns & Exchanges | A+ BBB Rating

Shipping

  • U.S.A. - Free shipping on all orders $25.00+
  • International - Free shipping on all orders $50.00+

Returns & Exchanges

  • If you are unhappy with your order, you may return it within 30 days as long as it is in the original condition you received it. You can either choose to get a refund or exchange it for another item. Please email info@kottonzoo.com prior to making a return.

Money Back Guarantee

  • Yep. We know. A bit redundant. Just know If you're not happy with your order, we aren't either. We'll provide you with a full refund, no questions asked.

Contact Us

  • (800) 979-4155 - (Kottonzoo's answering service) Please leave a detailed message and one of our customer service representatives we'll get back to you via email within 12 hours. 
  • info@kottonzoo.com - Shoot us a line and our customer service team we'll get back to you within 12 business hours here as well :)

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